Everything You Need to Know
Before Your Safari

We accept the following payment methods:

• Bank Transfer: Direct wire transfer to our bank account (details provided on invoice).
• Credit Card: Visa, Mastercard, and American Express (3% processing fee applies).
• PayPal: Secure online payments via PayPal.
• Cash: Cash payments are accepted in person for last-minute bookings.

Our cancellation policy is designed to be fair and transparent:

• 60+ days before departure: Full refund of all payments.
• 30–59 days before departure: 75% refund of total package price.
• 15–29 days before departure: 50% refund of total package price.
• Less than 14 days before departure: No refund available.

We highly recommend purchasing travel insurance to protect your investment.

Tanzania is home to an incredible diversity of wildlife. Depending on your itinerary, you can expect to see:

• The Big Five: Lion, Leopard, Elephant, Buffalo, and Rhino (black rhino in Ngorongoro Crater).
• The Great Migration: Over 2 million wildebeest, zebra, and gazelle (seasonal, Serengeti).
• Other species: Giraffe, Hippo, Crocodile, Cheetah, Hyena, Wild Dog, and over 500 bird species.

Our expert guides know exactly where to find the best wildlife sightings.

Tanzania is a year-round safari destination, but the best time depends on what you want to see:

• June–October: Dry season. Excellent game viewing, Great Migration river crossings in Serengeti.
• November–December: Short rains. Lush landscapes, calving season begins.
• January–February: Calving season in the southern Serengeti — predator action at its peak.
• March–May: Long rains. Green season with fewer crowds and excellent birdwatching.

Contact us for personalized advice on the best timing for your safari.

The ideal safari length depends on your goals and budget:

• 3–4 days: A short safari for those with limited time — typically Lake Manyara and Ngorongoro Crater.
• 5–7 days: The classic safari — Serengeti, Ngorongoro, and Tarangire or Lake Manyara.
• 8–12 days: Comprehensive safari covering multiple parks, with cultural experiences.
• 12+ days: Ultimate safari including beach extensions (Zanzibar) or mountain treks (Kilimanjaro).

We can customize any itinerary to fit your timeline.

Most travelers require a visa to enter Tanzania. Here's what you need to know:

• Visa on Arrival: Available for many nationalities at all entry points (cost: ~$50 USD).
• E-Visa: Can be applied for online before travel (recommended to save time).
• Visa-Free: Citizens of some countries (e.g., South Africa, Kenya, Uganda) are visa-free.

We recommend checking the latest visa requirements with the Tanzanian Embassy or evisa.go.tz before booking your safari.

Packing wisely ensures a comfortable and enjoyable safari. Essentials include:

• Clothing: Neutral colors (khaki, olive, beige), long sleeves, and long pants for sun protection.
• Layers: Mornings and evenings can be cool — bring a fleece or lightweight jacket.
• Footwear: Comfortable walking shoes or boots, sandals for camp.
• Accessories: Hat, sunglasses, binoculars, camera, power bank, reusable water bottle.
• Health: Sunscreen, insect repellent, personal medication, first aid kit.

We'll send you a detailed packing list after booking.

Most safaris start in Arusha or Kilimanjaro International Airport (JRO). Here are your options:

• International Flights: Fly into Kilimanjaro International Airport (JRO) or Julius Nyerere International Airport (DAR) in Dar es Salaam.
• Regional Flights: Connect from Nairobi (Kenya) or Addis Ababa (Ethiopia) to Arusha or Kilimanjaro.
• Ground Transfers: We provide airport transfers to your lodge or camp.

We can assist with flight bookings and advise on the best routing for your safari.

Yes, Tanzania is a safe and welcoming destination for travelers. Here's what we do to ensure your safety:

• Expert Guides: Our guides are trained in wilderness first aid and emergency protocols.
• Secure Camps: All our accommodations have 24/7 security and safety measures.
• Support: We provide 24/7 support throughout your journey.
• Park Regulations: We adhere to strict national park safety guidelines.

As with any travel, we recommend staying aware of your surroundings and following your guide's instructions.

Yes, we recommend the following health precautions:

• Vaccinations: Yellow fever (required), Hepatitis A & B, Typhoid, Tetanus, and Rabies (recommended).
• Malaria: Tanzania is a malaria zone. We recommend malaria prophylaxis — consult your doctor for the best option.
• General: Drink bottled water, use insect repellent, and bring a basic first aid kit.

Always consult your doctor or travel clinic at least 4–6 weeks before your departure.

We recommend all our guests purchase comprehensive travel insurance. While we provide basic coverage as part of our packages, we suggest:

• Medical Coverage: Emergency evacuation and medical treatment.
• Cancellation Coverage: Protection against trip cancellation or interruption.
• Baggage Coverage: Lost or delayed luggage protection.

We can recommend reputable insurance providers upon request.

We offer a range of accommodation options to suit different preferences and budgets:

• Luxury Lodges: 5-star hotels with full amenities, pools, and gourmet dining.
• Tented Camps: Canvas tents with en-suite bathrooms, comfortable beds, and safari-style decor.
• Eco-Camps: Sustainable camps with solar power and minimal environmental impact.
• Beach Resorts: For Zanzibar extensions — beachfront villas with spa and water sports.

All accommodations are vetted by our team for quality, safety, and service.

Wi-Fi availability varies by location:

• Luxury Lodges & Camps: Most offer complimentary Wi-Fi in common areas.
• Remote Camps: Limited or no Wi-Fi — this is part of the authentic wilderness experience.
• Mobile Data: 4G coverage is available in many areas, and we provide local SIM cards upon request.

We encourage you to disconnect and immerse yourself in the wild — but understand staying connected is important.