Protecting Your Privacy
Is Our Priority

1. Introduction

Baharidust Adventure ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and disclose your personal data when you visit our website, book a safari, or interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.
• Booking Information: Travel preferences, passport details, dietary requirements, health information relevant to your safari.
• Payment Information: Credit card details, billing address (processed securely by our payment partners).
• Website Usage: IP address, browser type, pages visited, time spent, and referring URLs (collected via cookies).
• Communication: Records of your correspondence with us, including emails and chat messages.

3. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: Process bookings, send confirmations, and manage your safari itinerary.
• To Communicate: Send pre-departure information, travel updates, and respond to inquiries.
• To Improve Our Services: Analyze website usage and guest feedback to enhance our offerings.
• To Personalize Your Experience: Tailor recommendations and offers based on your preferences.
• For Marketing: With your consent, send newsletters, special offers, and promotional content (you may opt out at any time).
• To Comply with Legal Obligations: Fulfill regulatory and legal requirements.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential Cookies: Necessary for site functionality (e.g., booking engine).
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Preference Cookies: Remember your language and region settings.

By continuing to use our website, you consent to our use of cookies as described in this policy.

5. Data Sharing and Third Parties

We may share your personal data with trusted third parties only when necessary to provide our services:

• Service Providers: Lodges, tour operators, transport companies, and guides involved in your safari itinerary.
• Payment Processors: Secure payment gateways for transaction processing.
• Analytics Providers: Tools like Google Analytics to improve our website.
• Legal Authorities: When required by law or to protect our rights.

All third-party partners are contractually obligated to protect your data and use it solely for the purposes outlined in this policy.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption: SSL/TLS encryption for data transmission.
• Access Controls: Restricted access to personal data within our organization.
• Regular Audits: Security assessments and vulnerability testing.
• Employee Training: Staff are trained in data protection best practices.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal data online.

7. Your Rights

Depending on your jurisdiction, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Restriction: Limit the processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to the processing of your data for direct marketing purposes.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent for processing.

To exercise any of these rights, please contact us at hello@baharidust.com. We will respond within 30 days.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, booking data is kept for 7 years to comply with accounting and legal requirements. Marketing data is retained until you unsubscribe or request deletion.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. International Data Transfers

As a safari operator, we work with partners and service providers in various countries, including Tanzania, the UAE, and the European Union. Your data may be transferred to and processed in these countries. We ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or reliance on adequacy decisions.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

• Email: info@baharidust.co.tz
• Phone: +255 773 844 675
• Address: Desert Oasis Road, Arusha, Tanzania